outbound calls via google voice not answered by toll free numbers with ivrs

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Asterisk Users 1 Comment

Apologize for following up to my own question, but wanted to mention that
some toll free numbers with ivrs work fine. Only run into issues with
certain numbers like the test number in my previous email.

Any ideas?

On Fri, May 13, 2011 at 10:26 AM, Gaurav P <
gaurav.lists+asterisk-users@gmail.com> wrote:

> Hi All,
>
> I’m using Asterisk 1.8.2 with outbound calls using Google Voice. I’ve been
> having issues calling several toll free numbers where the call ‘is ringing’
> but never transitions to ‘answered’. These are toll free numbers which are
> typically answered by an ivrs where you enter eg. a conference bridge
> number.
>
> I searched google and the closest reported issues I found are –
>
> https://issues.asterisk.org/view.php?id=18319 (on 1.6.x)
> and
> https://issues.asterisk.org/view.php?id=5266 (where the ibm support number
> listed does not work for my setup either)
>
> The number in the second ticket can be used as a test case – 800-426-7378- and I’m hoping someone has run into this before.
>
> I have already tried both ‘auto’ and ‘rfc2833’ settings for dtmfmode and
> can provide any additional details about my setup.
>
> Thanks in advance!
> -Gaurav

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