Sangoma A400 background noise after a while

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On Wed, May 4, 2011 at 1:01 PM, M Shokuie wrote:

> Dear folks,
>
> We have recently installed A400D card with 12 FXO modules, the serer is HP
> DL180 G6, cards works fine but after a while all the calls get an awful
> noise, you can not get what each side says. The noise cleares as soon as we
> restart wanrouter but not asterisk (i mean asterisk restart does not solve).
> We previsouly confronted this situation with PRI cards but not analogs,
> wanpipe version is 3.5.18 and zaptel 1.4.12 also tested with recent DAHDI
> with out any help. ifconfig doesnt show any overruns or errors. Once earlier
> we had the same problem and come to the conclusion to change the mainboard
> but this time i got mad as i couldnt change a 3000$ HP server that easy.
>
> Is there a way i could get if there is any problem of interrupts, when i
> check interrupts i could not see any shared interrupts for Snagoma card.
>
> Anyhelp would be highly appreciated.
> —
>

Hello M Shokuie,

This kind of troubleshooting is better addressed by Sangoma technical
support staff. You can send an email to techdesk@sangoma.com and you will be
taken care of.

Regards,

Moises Silva
Senior Software Engineer, Software Development Manager
Sangoma Technologies Inc. | 100 Renfrew Drive, Suite 100, Markham ON L3R 9R6
Canada
t. 1 905 474 1990 x128 | e. moy@sangoma.com