OutCall for Outlook only shows Name from CLID and not Number – hence not pulling contact

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Asterisk Users 2 Comments

Hi Everyone,

I am using OutCall 1.6 (latest) with Asterisk 1.6 and Windows Vista. I can
originate calls see the program login nicely but when a call comes in it
only shows the Name portion of the CLID and not the number hence it pulls up
a new contact on Outlook. The new contact only show name and last name and
no CLID Number again. So, this repeats every-time I call even if I manually
enter a number and save the contact or save it without a number.

Seems to me that Outcall is not harvesting the CLID number as it should or
maybe it’s not passing it to outlook so that the old contact which already
exists for that number to be pulled. I am wondering if anyone else has
experienced this or if you guys think OutCall is really not reliable and I
should look for an alternative.

Please let me know if there is a solid alternative out there.

Thanks

2 thoughts on - OutCall for Outlook only shows Name from CLID and not Number – hence not pulling contact

  • Am 28.12.10 07:26, schrieb Bruce B:
    Hello,

    I dont know outcall but i can show you an alternative which really works
    nice for my needs.

    http://sourceforge.net/projects/siptapi/

    this small program use the windows TAPI interface and dials out via sip.
    But it only works for outgoing calls in the freeware version. For
    inbound you have to buy it.

    best regards

    Stefan

  • Thanks for feedback. I am looking mainly for pop-up of Outlook and don’t
    need outgoing call at all but it would be nice to have.

    Regards,

    href=”mailto:voip@sil.at”>voip@sil.at oder
    href=”mailto:voip@sil.at”>voip@sil.at // Tel 059944-2440//