SPA942 on speaker phone does not hang up?

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Asterisk Users 5 Comments

Hello all,
I am using Linksys SPA942 in my current installation activity. I see a
peculiar behavior: A call is made and the SPA942 uses its speaker. When the
far end of a call hangs up , the SPA942 stays off hook, and after a time
plays a fast busy. The user then has to press the line presence button to
hang up the phone.

I think I must be missing some sip.conf parameter. My sip.conf is pretty
simple for these extensions; here is what I am using now:

[extension1234]
mailbox=1234@default
type=friend
context=users
host=dynamic
secret=verysecret

I have looked at the sample sip.conf and did not get any clues, also the
SPA900 Admin Manual doesn’t say anything about it.

Thanks
Cassius

5 thoughts on - SPA942 on speaker phone does not hang up?

  • Something that would help you GREATLY in determining what’s going on
    is to run a packet capture (such as with tshark or tcpdump) and read
    the “conversation” between your device and Asterisk

    e.g.: tshark -f ‘port 5060’ -w /tmp/test.pcap -S

    Run the above command (if you have tshark, which is the terminal
    version of Wireshark), perform a test call that duplicates this issue,
    then press CTRL-C on the terminal, download /tmp/test.pcap, and open
    it in Wireshark. Of course, you’ll need to know how to read a SIP
    conversation, but that’s beyond the scope of this email

  • It is the phone itself: go to Regional tab and scroll down to Reorder Delay
    and make it 255. That tells it not to play re-order tone and just hangup.

    href=”mailto:asterisk-users-bounces@lists.digium.com”>asterisk-users-bounces@lists.digium.com
    [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Cassius Smith
    Sent: Wednesday, November 24, 2010 5:17 AM

    Hello all,

    I am using Linksys SPA942 in my current installation activity. I see a
    peculiar behavior: A call is made and the SPA942 uses its speaker. When the
    far end of a call hangs up , the SPA942 stays off hook, and after a time
    plays a fast busy. The user then has to press the line presence button to
    hang up the phone.

    I think I must be missing some sip.conf parameter. My sip.conf is pretty
    simple for these extensions; here is what I am using now:

    [extension1234]

    mailbox=1234@default

    type=friend

    context=users

    host=dynamic

    secret=verysecret

    I have looked at the sample sip.conf and did not get any clues, also the
    SPA900 Admin Manual doesn’t say anything about it.

    Thanks

    Cassius

  • That fixed it! THANK YOU.
    -Cassius

    Reply-To: Asterisk Users Mailing List – Non-Commercial Discussion

    It is the phone itself: go to Regional tab and scroll down to Reorder Delay
    and make it 255. That tells it not to play re-order tone and just hangup.

    href=”mailto:asterisk-users-bounces@lists.digium.com”>asterisk-users-bounces@lists.digium.com
    [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Cassius Smith
    Sent: Wednesday, November 24, 2010 5:17 AM

    Hello all,

    I am using Linksys SPA942 in my current installation activity. I see a
    peculiar behavior: A call is made and the SPA942 uses its speaker. When the
    far end of a call hangs up , the SPA942 stays off hook, and after a time
    plays a fast busy. The user then has to press the line presence button to
    hang up the phone.

    I think I must be missing some sip.conf parameter. My sip.conf is pretty
    simple for these extensions; here is what I am using now:

    [extension1234]

    mailbox=1234@default

    type=friend

    context=users

    host=dynamic

    secret=verysecret

    I have looked at the sample sip.conf and did not get any clues, also the
    SPA900 Admin Manual doesn’t say anything about it.

    Thanks

    Cassius

  • Premature reply. It did fix the first issue. Now when I ring that phone I
    get “busy here” from the phone, and the call goes straight to voicemail per
    dialplan. Maybe another parameter in addition to Reorder Delay?

    That fixed it! THANK YOU.
    -Cassius

    Reply-To: Asterisk Users Mailing List – Non-Commercial Discussion

    It is the phone itself: go to Regional tab and scroll down to Reorder Delay
    and make it 255. That tells it not to play re-order tone and just hangup.

    href=”mailto:asterisk-users-bounces@lists.digium.com”>asterisk-users-bounces@lists.digium.com
    [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Cassius Smith
    Sent: Wednesday, November 24, 2010 5:17 AM

    Hello all,

    I am using Linksys SPA942 in my current installation activity. I see a
    peculiar behavior: A call is made and the SPA942 uses its speaker. When the
    far end of a call hangs up , the SPA942 stays off hook, and after a time
    plays a fast busy. The user then has to press the line presence button to
    hang up the phone.

    I think I must be missing some sip.conf parameter. My sip.conf is pretty
    simple for these extensions; here is what I am using now:

    [extension1234]

    mailbox=1234@default

    type=friend

    context=users

    host=dynamic

    secret=verysecret

    I have looked at the sample sip.conf and did not get any clues, also the
    SPA900 Admin Manual doesn’t say anything about it.

    Thanks

    Cassius

  • I’d probably wipe the phone and start over. My guess is that something else
    is wrong as I have used that setting on lots of phones and never had it
    reject calls.

    href=”mailto:asterisk-users-bounces@lists.digium.com”>asterisk-users-bounces@lists.digium.com
    [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Cassius Smith
    Sent: Thursday, November 25, 2010 4:12 AM

    Premature reply. It did fix the first issue. Now when I ring that phone I
    get “busy here” from the phone, and the call goes straight to voicemail per
    dialplan. Maybe another parameter in addition to Reorder Delay?

    That fixed it! THANK YOU.

    -Cassius

    Reply-To: Asterisk Users Mailing List – Non-Commercial Discussion

    It is the phone itself: go to Regional tab and scroll down to Reorder Delay
    and make it 255. That tells it not to play re-order tone and just hangup.

    href=”mailto:asterisk-users-bounces@lists.digium.com”>asterisk-users-bounces@lists.digium.com
    [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Cassius Smith
    Sent: Wednesday, November 24, 2010 5:17 AM

    Hello all,

    I am using Linksys SPA942 in my current installation activity. I see a
    peculiar behavior: A call is made and the SPA942 uses its speaker. When the
    far end of a call hangs up , the SPA942 stays off hook, and after a time
    plays a fast busy. The user then has to press the line presence button to
    hang up the phone.

    I think I must be missing some sip.conf parameter. My sip.conf is pretty
    simple for these extensions; here is what I am using now:

    [extension1234]

    mailbox=1234@default

    type=friend

    context=users

    host=dynamic

    secret=verysecret

    I have looked at the sample sip.conf and did not get any clues, also the
    SPA900 Admin Manual doesn’t say anything about it.

    Thanks

    Cassius