call forward problem

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Asterisk Users 1 Comment

Hi,
I tried to perform call forward in asterisk by writing the following in the
dial plan.The data base is getting updated with the caller ID number how
ever the call is not getting forwarded.

[apps]

exten => _*21*XX,1,Set(DB(CFIM/${CALLERID(number)})=${EXTEN:4})
exten => _*21*XX,2,Hangup
exten => #21#,1,DBDel(CFIM/${CALLERID(num)})=${EXTEN:4}
exten => #21#,2,Hangup

Regards,
Aparna

One thought on - call forward problem

  • You are not actually forwarding the call, just storing a number to
    forward to. You need to implement a dialplan where calls to internal
    numbers check whether ${DB(CFIM/${EXTEN})} is empty (and do nothing) or
    set (and dial that number instead).