For which device models?
On Thu, Oct 14, 2010 at 3:25 PM, Mark Murawski
Why not contact Audiocodes?
Because audiocodes does not provide support to end users and will tell
you to contact your vendor that sold you the box.
The problem is, the vendor that sold me the box is really hard to deal
with and has been brushing me off all week on getting firmware.
[mailto:email@example.com] On Behalf Of Bryant
Sent: Thursday, October 14, 2010 4:29 PM
Sent: Thursday, October 14, 2010 5:17 PM
On Thu, Oct 14, 2010 at 5:27 PM, Mark Murawski
That is ridiculous, how hard is it to provide a download link and
disclaimer about no support. Unless Audiocodec’s simply wants to
charge you more money.
We are being forced to move away from audiocodes ATA’s because they refuse
to fix a few minor bugs unless we commit to a 1000 piece order. This is on
their 2 port ATA’s. Their response to us is that ATA’s are intended for
serious carriers that are using them in conjunction with their higher end
gateways. And we use their PRI gateways and a few of their 4 and 8 port
gateways but we can’t user their 2 ports.
Sounds like Cisco…
On Thu, Oct 14, 2010 at 11:46 PM, Mark Murawski
This doesn’t sound like something which firmware would fix, especially
if it had been running fine before. It sounds like either the mp-118
is failing or you have a damaged cable.
What firmware are you running? I think the latest one is 5.8